Customer Comments & Feedback
Tell Us What You Think
We are always interested in hearing what our customers have to say. If you would like to provide feedback regarding our service or your experience, please contact us.
I was enlightened what my car looked like after the detail service. My car was over the top dirty and was apprehensive of even taking it to anyone to clean. They took most of the day but it looked great and it was dry inside.
I brought my car in to have the interior detailed because it had a bad smell and mold had started to grow in corners and seatbelts. I had a good discussion with the owner (Cannot remember his name, sorry) and he seemed to be quite knowledgeable towards these problems. The job was completed as was discussed and the interior looks new. They even used organic water based enzymes with ozone to take care of the problem, no perfumes or slippery junk, just clean & smell free.
Autobella did a remarkable detail on my F456. We hand an event scheduled in Seattle for the NW Ferrari club and needed this done quick as the car was in Portland. Tom scheduled me on a Saturday and the car was ready to be trucked on Monday morning. Hope to see them up in the Seattle area soon.
We had visited Autobella earlier in February and were very pleased with their work. Our car had mold buildup from the snow and wet weather on the interior. When we called, the owner Tom clearly explained how there are various ways to remediate the problem. He explained that they use cultured cold enzymes and Ozone treatment to repair this issue. I dropped the car off in the morning and it was ready at 3:30 as he said it would be. Wow...this was a new car and there was no evidence of mold and the smell in the car was neutral. I also had them polish and wax the exterior of the car and that was very impressive to say the least. We will be returning as we are from Seattle and frequent Portland often.
Nice folks, came right out to see me, made lots of jokes and small talk. Good selection and prices seemed reasonable although I didn't end up buying from them.
Autobella is truly the best auto detail in the city of Portland. They have truly surpassed all of my expectations, and went over the top with their customer service. I would definitely recommend coming back as their is no one that functions at the high level of service as Autobella.
This company brought my older Mercedes SLK230 back to life as the red paint had turned pink, the polish job was amazing. They also dyed a significant amount of the vinyl & leather interior parts which made them look as if they had never been used. Autobella does great restorative work. We will definitely recommend them for this type of work to all our colleagues.
I brought my car into Autobella a couple of days ago and they performed a fantastic detail job on my beetle. I scheduled a month in advance and the timing worked out great, they had the car done in 6 hours and it was fabulous. Thannks Autobella, I will be seeing you again next year.
I had our family's Land Rover detailed from Autobella, it was a joy to pick up such a fresh car. We had been referred by a friend who also swears by Autobella. They gave us excellent service and a freshly detailed car. We will continue to recommend Autobella.
I have a black 2005 Infiniti G35 that had not been waxed for over a year and had just been on an 1800 mile road trip. It needed help. I set up an appointment for a complete detailing. They scheduled me for the next day and did a great job. The exterior detailing in particular was excellent. It looks like a new car. The paint gloss and color really come through. The interior carpet cleaning was outstanding as well. $275 is spendier than other detail shop quotes I got, but the quality is worth the extra money. The citysearch $25 off coupon helps too. Will be back again in six months. Thanks!
I experienced what I call a perfect detail from Autobella. The areas that are critical to me were done just perfect and the timing was just as they guaranteed. Thanks Tom, and I will see you in 6 months for my next detail !
Thank you for the beautiful job on our prius, we know this was a pretty dirty car and did not expect this service to come out as good as it did especially the dog hair, great job!! We will recommend Autobella to our friends and associates for detail work in the future.
Autobella did a great bumper repair and paint work on my Mercedes, we had other various body shop quotes and they all seemed over the top in price for such a small imperfection. They gave us a nice price and delivered a perfect job all in one day.
You guys did a super job on our car, we will recommend Autobella to all our clients. This type of quality and service in the car business is rare, keep it up.
This company delved out the best service we have ever seen in the auto industry. They detailed the car, refinished the bumper and met us for lunch at Milo's to deliver the car. Aside of one of the best local restaurants we have come across yet, the cleaning and detailing service through Autobella is obviously boundless and they go the distance for clients.
Autobella proved again by my account that they are the best at what they do. Tom's knowledge is by far the broadest in the business. When they say 25 years experience, it seriously shows. We had used several other local shops in the past but we were not satisfied as the operations did not seem well established and seemed to lack general order and professionalism. We have used Autobella several times over the last few years for our cars and have been very satisfied with each & every visit. Thanks Tom, we will continue to use Autobella and recommend you.
I just wanted to let you know that I am very satisfied with the carpet cleaning job done on my 1987 L6. I will definitely be bringing in my car to have the exterior done soon. Thank you for the great customer service and excellent work.
Thank you so much for the beautiful job you and your crew did on my car. It was absolutely fabulous. Your team of men did an awesome job, very polite and professional. I will definitely recommend you to everyone I know.
I found the shop info by searching the net. Price, performance, customer service - all of it was extraordinary. Thank you for a wonderful job you've done. Definitely looking into contracting Autobella for more work on my car! Highly reccommended!
I moved from Belfast to the US six months ago, we looked for a shop that would detail our Cooper. Autobella came highly recommended. The detail was quite thorough and in comparison to the UK was above standards. I used an Autobella in France and was also happy with their services.
I was in from LA for a for a business trip and these people took care of my Maserati, there were all kinds of vermin everywhere on the front of my car. I could not ask for a better detail job. Hope you open in So Cal soon. Adam
Our car was filthy with dog hair and we were expecting to pick it up with dog hair still everywhere. I was surprised when we picked up the car and there was literally no hair to be found, I don't understand how they did this, the carpet in our outback was serious dog hair and it was gone and so was the smell. OK whats going on here, do you guys have some secret machine ? I will refer all my dog lover friends to Autobella, they rock on the dog factor.
Autobella is awesome!!! A half gallon of raw goat milk was spilled in our car's front seat foot area. It was a very stinky mess. We tried a few remedies, and had even taken it to a place that just sprayed air freshener on it, but nothing worked, and the smell just got worse. So we took our car to Autobella. The owner (?) was very personable and friendly on the phone and in person. We were given an appointment the day after I called. It turned out that the wool lining under our carpet had absorbed all the milk. He let us see, smell, and feel the nasty thing. They replaced our old lining, cleaned, and extracted our carpet. It was all done in a timely manner, and we didn't mind waiting in their waiting room - they even have a few toys that our daughter could play with. The cost seemed reasonable for the work that was done. After all was said and done, the owner said we could come back for another round if any smell returned. We had a great experience. Thank you, Autobella!!!
I had my scuffed bumper refinished at Autobella Lake Oswego, they did a fantastic job, I was a bit nervous as other detail type shops do not offer this service, it looked as if it never happened. Perfectionists.
We love the environment at Autobella. Our employees are always treated with the best in mind there. On top of that the company cars are always spotless. We will recommend your company to all our associates.
Larry at autobella in Lake Oswego figured out that I'm a picky person. I needed 3 small (almost invisible) door dings removed, he made sure that there were no signs of damage when he was done. It looked like it never happened. This ding removal service is great. I will be coming back in to have my bumper refinished in the spring.
We are in town from Bellevue & tried Autobella, we really enjoyed the service that Tom delivered. We do not own a fancy car but were really impressed by the way we were treated, we felt very comfortable and will be telling our friends in Bellevue to use Autobella if they are in Portland in the future.
I took my stinky car that smelled like wet mold into autobella, they dried it out and detailed the interior. All the mold is gone, they also told me that if the smell came back to come by and they would re-apply an enzyme. autobella's people seem to know alot about this dangerous problem.
These people will go the distance. I had issues with a filthy dodge truck from skiing, these people did an amazing clean up on my truck. I will be seeing you guys soon with my wifes van. Thanks
If you have a mold problem in your car take it to these people, they seem to understand how to correctly remove mold with out leaving unwanted coverup smells. We had a leaky subaru wagon, Autobella tracked down the leak and fixed it then detailed the interior beyond what we expected.
We live in the Los Angles area and have never experienced the top notch quality & service of a detail shop like Autobella. Our Range Rover had taken a dirty ride on I-5 and needed a good detail, Autobella definatley took care of that. They were able to fit us into their schedule at the last minute. Excellent Job.
This place is the best. I love taking my cars here because the customer service is always superior.
So I drove a gentleman's new car from New Jersey to Seattle. Somewhere between the mosquito ridden Illinois humidity and the military compounded deserts of Idaho the once spotless car acquired a layer of filth not becoming of first impressions. I was skeptical about the $50 price tag attached to what seemed would only be a "basic" wash and vacuum, but was pressed for time and went with it. Needless to say I was thoroughly impressed with the end result. Autobella's owner was knowledgeable, honest, up front, confident in his business' work and friendly to boot. The owner of the car was thrilled, I was relieved, and Autobella has a repeat client. That is, if I ever get a car.
I bought a used car that reeked of cigarette smoke and a gross, cloying fragrance. Within four hours Autobella made the car smell fresh and pleasant and did a nice detail job on the interior. Very nice staff, honest, no-nonsense approach and although they aint cheap, it was well worth the money!
I've never had my car detailed before and oh wow! I can't believe the attention to detail that autobella gave. It looks like a brand new car. I will definitely be back!
After giving up on the fact that I could not clean the water spots on my car I knew it was time to get my car detailed. I ended up taking my car to Autobella and I'm happy to say they got rid of those spots. The cleaned everything, even under the hood. I was so impressed the next day I took my wife's truck in. Are vehicles look brand new. The owners are friendly and helpful too!
We took our Nissan Armada to Autobella to get detailed because it hadn't had a detail since we bought it four years ago. Yes, it needed it badly. Autobella made made it look like a new car again. Before the detail my husband was talking about buying a new truck. I think I've convinced him to keep his Armada for at least another year because it looks like new again. Well worth the money.
Just got my 06 4Runner back from Autobella in the rain but the car looks great. There was a scheduling mixup but they made time for my car and it looks absolutely beautiful. Definitely going to come back every 6 months for the complete detail and looking forward to getting the car washed at their Lake Oswego store. I strongly recommend them if you are looking for your car detailed.
Black cars are hard to keep looking good...they are even harder to detail. Tom and the guys at Autobella in Lake Oswego did a great job on my VW R32. I had a few minor indentations that were fixed and the Black Magic Pearl paint shines like new again. Best of all, they didn't leave a bunch of white waxing compound in all the cracks and seams in the car, which is truly indicative of the word *detailing*. Good job guys...I will definitely see you again and would be happy to refer people to you...even the really picky ones!
Autobella exceeded my expectations. Brought my three year old car in for pre-sale detailing. Very friendly and helpful advise on what needed to be done to get the car ready for sale. The car came back looking like new. I have and will recommend Autobella to anyone looking for a great detailing job.
Autobella definitely surprised me with their excellent service... I called for an appointment last minute, and they fit me in the very next morning. the owner and employees were very accommodating and friendly. my car has truly never looked so good... the presale detail is WORTH EVERY PENNY. I will definitely be coming back in the future.
My car was riddled in small dings from my kids bikes, Autobella repaired every ding & detailed the car exceeding our expectations, Along side the great service and quality, Tom was willing to go out of his way and help us with the logistics problem that we faced & bring a complicated problem to a resolve.
I was very impressed with Autobella. Not only did Tom work with me through the ice storm when I couldn't get out of my driveway to drop off the car, he took my car which I dropped off with little notice. Besides the circumstances, my car was disguised as a dog covered in hair that had not been cleaned in years. I knew Autobella had done a great job when my friends, who normally would not carpool with me to save their lives, volunteered to jump in the back and immediately noticed that the car had been cleaned (sans the dog hair and smell). Thanks to Tom, I have friends again! (Unfortunately now they all want me to drive the daily carpool to salem!)